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Terms of Service

Last updated: July 2026

These Terms of Service ("Terms") govern your access to and use of the Recordwell website, applications and services (the "Service"). By accessing or using the Service you agree to these Terms. If you do not agree, do not use the Service.

Who you are contracting with. The Service is operated by GRUNDLAGEN TECHNOLOGIE LTD, a company registered in the Republic of Cyprus under registration number HE 434416, with its registered office at Fragklinou Rousvelt 140, 1st floor, Flat/Office 101, 3011 Limassol, Cyprus ("Recordwell", "we", "us"). Support and billing: support@recordwell.ai. Legal notices: support@recordwell.ai.

1. What Recordwell is — and is not

Recordwell aggregates information from publicly available sources and the open web, and uses automated tools to organize it into a readable report. Recordwell is an informational tool only.

Not an identity theft protection service. Recordwell does not monitor credit files, does not scan closed or criminal marketplaces, does not provide identity restoration or recovery, and does not offer insurance or reimbursement of any kind. Account monitoring only re-checks the information footprint of a saved Recordwell report at the account holder's explicit request.
United States is our primary market. The Service is built for the United States market. We make no claim of information coverage outside the United States: searches by name or public profile link may return online signals from elsewhere, but the depth of returned information varies by country.
Not a Consumer Reporting Agency. Recordwell is not a consumer reporting agency as defined by the Fair Credit Reporting Act (15 U.S.C. § 1681 et seq., "FCRA"), and the information we provide is not a consumer report. You may not use the Service, in whole or in part, to make decisions about a person's eligibility for credit, insurance, employment, housing, or any other purpose covered by the FCRA or equivalent state law.

2. Permitted and prohibited uses

You agree to use the Service only for lawful purposes and in accordance with these Terms. You will not use information from the Service to:

  • Make FCRA-covered decisions (employment, tenant, credit, insurance screening);
  • Stalk, harass, threaten, defame, or harm any person;
  • Identify or contact a person in violation of a protective or restraining order;
  • Discriminate against any person, or violate any anti-discrimination law;
  • Engage in identity theft or any fraudulent, deceptive, or illegal activity.

We may suspend or terminate access for any suspected misuse, without notice.

3. Accounts and eligibility

You must be at least 18 years old and able to form a binding contract. You are responsible for the accuracy of the information you provide and for activity under your account. Features may change, be limited, or be discontinued at any time.

4. Subscriptions, billing, and cancellation

Billing status. Billing is active: a full report requires a paid plan, and card details are entered on Stripe’s hosted checkout, never on Recordwell. Prices and cancellation terms are shown before billing can start.

Paid plans renew automatically each month at the price displayed before you pay, until you cancel. The price, the billing period and the fact of automatic renewal are shown on the payment screen before any charge is authorised.

No trial. There is no trial period and nothing converts into a paid subscription by itself: a subscription starts only when you choose a plan and complete checkout yourself.

Cancellation. You can cancel at any time from your account in one click. Cancellation is immediate, stops all future charges, and your access continues until the end of the billing period you have already paid for. We do not require you to call, email, or speak to anyone to cancel.

Refunds. If you are ever charged in error, or you cancel within 48 hours of a renewal you did not intend, contact support@recordwell.ai and we will refund that charge. Beyond that, charges for a period already served are non-refundable unless required by law.

On your statement. The statement descriptor is shown before purchase and charges appear as RECORDWELL.AI. If you do not recognise a charge, contact us before disputing it — we can usually resolve it the same day.

Prices and features may change with at least 30 days' notice by email; a price change never applies to a period you have already paid for.

5. Accuracy and no warranty

Available records may be incomplete, out of date, or attributed to the wrong person (for example, different people who share a name). Recordwell does not guarantee the accuracy, completeness, or reliability of any report. The Service is provided "as is" and "as available" without warranties of any kind, express or implied, to the fullest extent permitted by law.

6. Limitation of liability

To the maximum extent permitted by law, Recordwell and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any decision made in reliance on the Service. Our total aggregate liability for any claim arising from the Service will not exceed the greater of the amount you paid us in the twelve months before the claim, or USD $100.

7. Intellectual property

The Service, its software, design, and content (excluding third-party records) are owned by Recordwell and protected by law. You may not copy, scrape, resell, or create derivative works from the Service without our written permission.

8. Third-party content

Reports may link to third-party websites. We do not control and are not responsible for third-party content or practices.

9. Changes to these Terms

We may update these Terms from time to time. Material changes will be posted here with a new "Last updated" date. Continued use after changes means you accept the updated Terms.

10. Governing law and contact

These Terms are governed by the laws of the Republic of Cyprus, where GRUNDLAGEN TECHNOLOGIE LTD is established, without regard to conflict-of-law rules. This choice of law does not deprive you of the protection of any mandatory consumer provisions of the law of the country or state in which you are resident. Questions or notices: support@recordwell.ai.